A push-marketing strategy has seen the wellness hotel sell an extra 21 spa treatments a month.
The Falkensteiner Balance Resort Stegersbach has used SuitePad since 2013 as a targeted communication tool to increase capacity usage at the Acquapura Spa, instantly inform guests about vacancies and services based on the wellness facility’s available capacities as well as to stimulate sales.
Overall, the Falkensteiner Balance Resort Stegersbach was able to secure 257 extra bookings within a year, as a result of the more coherent design, the clear logical structuring of the wellness treatments and the use of push notifications. This meant EUR 20,774 in additional sales revenue for the hotel between May 2016 and April 2017 alone.
To get more information on the strategy and some tips and tricks, read full case study.