The Hospitality Industry Club – preferred partners line-up!
Apaleo
Imagine a world where hotel software just works together. There are no wait times, no integration fees, no frustration. apaleo’s open PMS platform makes it possible. apaleo’s easy-to-use PMS can be set up in minutes and connects to any technology using a public, 2-way API. Hotels can even discover and test new technology risk-free though the apaleo Store.
Clock Software
We are Clock Software and developing hospitality software is what we do best. Our cloud-based all-in-one PMS suite is a single but powerful property management system with all the tools you’ve always wanted to have to better engage guests, drive more direct bookings and effortlessly manage all your distribution channels while maximising your profits, and so much more.
We firmly believe that technologies should streamline operations simplifying processes and optimising the workload. We listen to the voice of our customers and follow the latest trends in the hospitality industry to deliver the best possible combination of advanced hospitality features. That’s our way of empowering hoteliers from all over the world to never stop amazing their guests.
duetto
Duetto is hospitality’s only Revenue Strategy Platform. A powerful suite of cloud applications addresses the industry’s complexity in distribution and technology, providing solutions that increase booking conversion, guest loyalty and revenue.
The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise, enabling a holistic and more profitable Revenue Strategy.
Duetto’s fully deployed hotel clients using GameChanger have recorded an average RevPAR Index lift of 6.5%. More than 2,500 hotel and casino properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for Open Pricing, ScoreBoard for intelligent reporting, PlayMaker for personalization, and BlockBuster for contracted-business optimization.
hotelkit
When Marius Donhauser took over his 4 star city hotel in Salzburg in 2011, the idea of ‘Simplifying Hotel Operations & Internal Communication’ was born. He developed hotelkit with the intention to improve communication flows and daily routines within his hotel. The young and motivated hotelkit team has invested much time and passion in the development of the software, which has become the new industry solution for providing an interactive network for employees´ in hotels.
Today hotelkit is used by more than 24.000 employees across 500 branded and independent hotels worldwide. At its core it is all about making hotel operations simple and boosting productivity among teams. It provides hotel employees with digital tools to fulfil daily tasks, repair jobs, guest requests, checklists and shift handovers efficiently. Crucially it is the central hub of communication and contains all important information about SOPs and operating standards for every department.
NextGuest CRM
NextGuest CRM is a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry. Founded in 1996 as Serenata CRM, the company has unparalleled experience in supporting hoteliers to attract new and keep existing guests, while boosting hotel revenues. NextGuest CRM integrates all digital channels, combines historical and real-time intent data, and delivers a 360° view of a guest. It enables hoteliers to optimize guest interaction and experience and act in line with their business figures and trends. The modular NextGuest CRM portfolio ranges from transactional emails to a full-blown CRM suite.
opensmjle.
opensmjle is a digital media agency based out of Cologne, Germany, specialized in visual storytelling. We mainly focus and specialize in the hospitality industry sector. Within our storytelling projects we concentrate on the many different aspects of the overall presence and communication of our partners including websites, video production, photography, social media, collateral, design, translations and texting.
Quicktext
Quicktext™ is a cloud solution that serves as both a loyalty and an up-sell tool. Allowing hotels to significantly improve the quality of their customer relations, it has been adopted by numerous hotel chains. It´s a channel manager of instant communications that combines SMS, instant messaging and live chat in the same interface connected to the PMS. QuickText allows guests to contact the hotel at any time on the instant communication channel of their choice and allows the hotel to send the right message at the right time on the customer’s preferred channel.
Revinate
Revinate offers the only easy-to-use guest marketing and CRM solution that is specialized for hotels. Complete with guest feedback management and analytics, our platform enables hoteliers of all technical skill levels to drive revenue and direct bookings and improve service levels by engaging guests before, during, and after the stay.
Runtriz
Runtriz delivers magic moments utilizing an open guest service platform that enables guest service amplification. We strive to enhance both the staff and guest service experience to optimize their time. With over 2000 hotels in 120 countries covering 50 + languages, Runtriz has the knowledge and experience to support your hotels’ digital and guest engagement goals. We help our partners increase guest service results be delivering what today’s guests want.
SHR
SHR is a premiere provider of advanced tools and services that help hotels execute their best distribution strategy while delighting guests and optimizing profitability. Our proprietary Windsurfer® CRS offers advanced features that allow you to easily manage your rates and inventory across all distribution channels, providing not only one of the best booking engines on the market, but also the strongest integrations and connections to wherever you sell your rooms. Year after year, Windsurfer continues to be a preferred distribution platform for a wide variety of hotel properties.
SiteMinder
Dans un monde dirigé par le consommateur, au sein duquel le voyageur dispose de toujours plus de choix et d’accessibilité, SiteMinder aide les hôteliers à libérer tout leur potentiel grâce à des technologies qui leur ouvrent les portes du monde. SiteMinder est une plateforme dédiée à l’acquisition de clients, leader mondial dans le secteur hôtelier. Pionnier de la technologie hôtelière, SiteMinder a su développer des solutions simples et intelligentes pour permettre aux hôtels d’être présents là où sont leurs clients, à chaque étape de leur voyage. Le rôle central de SiteMinder lui a permis de gagner la confiance de plus de 35 000 hôtels dans 160 pays, pour générer plus de 87 millions de réservations, soit l’équivalent de 28 milliards de dollars US en revenu hôtelier chaque année.
Pour plus d’informations, visitez www.siteminder.com.
Sojern
Sojern is the leading provider of real-time traveller audiences and digital marketing solutions for the travel industry. Specialising in traveller path-to-purchase data for more than a decade, Sojern now counts 93 percent of the Fortune 500 travel companies as customers and has delivered $13 billion in bookings for its clients to date.
Recognised as a Deloitte Technology Top 500 Fastest Growing Company for 5 years in a row, Sojern is headquartered in San Francisco with 13 global locations
The Flow Pack
FLOW provides game changing consultancy services and systems to the hotel industry. From hoteliers, for hoteliers.
Innovative, explorative, unconventional and even disruptive. Gearing up for the future of hospitality. Because it needs to be rewritten, by putting the guest first again.
“Do not ever go with the flow. Be the flow.”
TrustYou
TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: Create unlimited opportunities to listen and respond to guests’ needs. Understand all reviews across the web and make better business decisions. Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings.
TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.
Upgreats
Upgreats is a global player in the field of Hospitality Upselling Software. Based in the Netherlands we strive to be the best in the market. We work with our own team of developers to guarantee to meet our customers’ demands. We challenge ourselves to boost the guest experience even before the guest arrives at the hotel.
For a hotelier upgreats creates extra revenue without monthly flat fees or fixed costs: we work on a no cure, no pay base!
Upgreats provides a fully automated pre-arrival e-mail that is quickly and easily adjustable to the hotel’s preferences.
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