The Hospitality Industry Club – preferred partners line-up!
Apaleo
Imagine a world where hotel software just works together. There are no wait times, no integration fees, no frustration. apaleo’s open PMS platform makes it possible. apaleo’s easy-to-use PMS can be set up in minutes and connects to any technology using a public, 2-way API. Hotels can even discover and test new technology risk-free though the apaleo Store.
duetto
Duetto is hospitality’s only Revenue Strategy Platform. A powerful suite of cloud applications addresses the industry’s complexity in distribution and technology, providing solutions that increase booking conversion, guest loyalty and revenue.
The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise, enabling a holistic and more profitable Revenue Strategy.
Duetto’s fully deployed hotel clients using GameChanger have recorded an average RevPAR Index lift of 6.5%. More than 2,500 hotel and casino properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for Open Pricing, ScoreBoard for intelligent reporting, PlayMaker for personalization, and BlockBuster for contracted-business optimization.
hotelkit
When Marius Donhauser took over his 4 star city hotel in Salzburg in 2011, the idea of ‘Simplifying Hotel Operations & Internal Communication’ was born. He developed hotelkit with the intention to improve communication flows and daily routines within his hotel. The young and motivated hotelkit team has invested much time and passion in the development of the software, which has become the new industry solution for providing an interactive network for employees´ in hotels.
Today hotelkit is used by more than 24.000 employees across 500 branded and independent hotels worldwide. At its core it is all about making hotel operations simple and boosting productivity among teams. It provides hotel employees with digital tools to fulfil daily tasks, repair jobs, guest requests, checklists and shift handovers efficiently. Crucially it is the central hub of communication and contains all important information about SOPs and operating standards for every department.
opensmjle.
opensmjle is a digital media agency based out of Cologne, Germany, specialized in visual storytelling. We mainly focus and specialize in the hospitality industry sector. Within our storytelling projects we concentrate on the many different aspects of the overall presence and communication of our partners including websites, video production, photography, social media, collateral, design, translations and texting.
Quicktext
Quicktext™ is a cloud solution that serves as both a loyalty and an up-sell tool. Allowing hotels to significantly improve the quality of their customer relations, it has been adopted by numerous hotel chains. It´s a channel manager of instant communications that combines SMS, instant messaging and live chat in the same interface connected to the PMS. QuickText allows guests to contact the hotel at any time on the instant communication channel of their choice and allows the hotel to send the right message at the right time on the customer’s preferred channel.
Revinate
Revinate offers the only easy-to-use guest marketing and CRM solution that is specialized for hotels. Complete with guest feedback management and analytics, our platform enables hoteliers of all technical skill levels to drive revenue and direct bookings and improve service levels by engaging guests before, during, and after the stay.
Serenata
With the Serenata Smart CRM Suite your guest data, one of your hotel’s most precious assets, is put to good use to engage guests before, during and after their stay, to fuel loyalty throughout the customer lifetime journey, and to acquire new “best” guests. Our solutions which combine over 20 years of hospitality experience, break down the data silos to provide you with a comprehensive 360° view of your guest. With deep knowledge of your guests and their behavior, also on social media, you own the conversation with the customer from the moment the booking is made, nurture the experience with marketing automation, and retain your best guests by showing them how much you value their business. At each step of the customer journey -before, during and after their stay – Serenata Smart CRM Suite ensures that your guests receive the most targeted, dynamic and relevant communication and help you reach and retain your best guests to increase direct bookings and to achieve lower distribution costs.
Part of Hotel360 Technologies, HEBS Digital and Serenata CRM, the most comprehensive Hotel CRM Suite today, are the creators of the hospitality industry’s first Fully-Integrated 360-Degree Guest Engagement & Acquisition Platform.
SHR
SHR is a premiere provider of advanced tools and services that help hotels execute their best distribution strategy while delighting guests and optimizing profitability. Our proprietary Windsurfer® CRS offers advanced features that allow you to easily manage your rates and inventory across all distribution channels, providing not only one of the best booking engines on the market, but also the strongest integrations and connections to wherever you sell your rooms. Year after year, Windsurfer continues to be a preferred distribution platform for a wide variety of hotel properties.
SiteMinder
As the leading cloud platform for hotels, SiteMinder empowers hotels to attract, reach and convert guests across the globe. The company serves hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.
SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs.
The Flow Pack
FLOW provides game changing consultancy services and systems to the hotel industry. From hoteliers, for hoteliers.
Innovative, explorative, unconventional and even disruptive. Gearing up for the future of hospitality. Because it needs to be rewritten, by putting the guest first again.
“Do not ever go with the flow. Be the flow.”
TrustYou
TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: Create unlimited opportunities to listen and respond to guests’ needs. Understand all reviews across the web and make better business decisions. Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings.
TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.
Upgreats
Upgreats is a global player in the field of Hospitality Upselling Software. Based in the Netherlands we strive to be the best in the market. We work with our own team of developers to guarantee to meet our customers’ demands. We challenge ourselves to boost the guest experience even before the guest arrives at the hotel.
For a hotelier upgreats creates extra revenue without monthly flat fees or fixed costs: we work on a no cure, no pay base!
Upgreats provides a fully automated pre-arrival e-mail that is quickly and easily adjustable to the hotel’s preferences.
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