Fairmas GmbH, headquartered in Berlin, specializes in the development of financial planning, controlling and managing reporting software solutions tailored to the needs and specificities of the hotel industry.
Since its foundation in 2003, a team of more than 40 hotel and IT specialists has been working on the user benefit-oriented optimization and standardization of the financial planning process with tailor-made software solutions for hotels. In an environment of rising costs, increasing competition and rapidly changing demand, Fairmas founders and former hotel and business executives recognized early on the growing importance of tailor-made financial planning for long-term hotel success.
Around 8,200 users in more than 3,500 hotels worldwide currently work with the innovative Fairmas products FairPlanner, Pickup Tracking and Hotel Benchmarking – from global chain hotels, to leisure hotels and privately run hotels. In addition, Fairmas offers the implementation of individual solutions that are based on specific, internal company requirements.
When Marius Donhauser took over his 4 star city hotel in Salzburg in 2011, the idea of ‘Simplifying Hotel Operations & Internal Communication’ was born. He developed hotelkit with the intention to improve communication flows and daily routines within his hotel. The young and motivated hotelkit team has invested much time and passion in the development of the software, which has become the new industry solution for providing an interactive network for employees´ in hotels.
Today hotelkit is used by more than 24.000 employees across 500 branded and independent hotels worldwide. At its core it is all about making hotel operations simple and boosting productivity among teams. It provides hotel employees with digital tools to fulfil daily tasks, repair jobs, guest requests, checklists and shift handovers efficiently. Crucially it is the central hub of communication and contains all important information about SOPs and operating standards for every department.
For several years, and within the framework of the Cambridge Training Institute, our team has been developing and making available to the hotel sector general and specific training for hotel professionals.
We have decided to strengthen our Hotels division and to offer our current and future customers an extended range of business training courses and modernised with e-learning support for our training courses; you will find this range in the following pages; do not hesitate to contact us for more information on our free or tailor-made courses.
Revinate offers the only easy-to-use guest marketing and CRM solution that is specialized for hotels. Complete with guest feedback management and analytics, our platform enables hoteliers of all technical skill levels to drive revenue and direct bookings and improve service levels by engaging guests before, during, and after the stay.
The word “experience” is often used in conjunction with old age. And it is not often sought after in the software business, although, it is an important trait in real life. Software businesses usually prioritise youth, dynamism and change.
But there are things in life that we do not wish to change. Trust being one of them and it comes hand in hand with experience. We trust upon positive experiences and when these change, they usually result in growing distrust.
Established in Turkey, we created our team in answer to the following crucial question: was there in any way a solution in which we could combine these strong traits together? Could we start up a team, that would be experienced, create trust and at the same time be young and dynamic; easily adaptable to change?
The answer was Protein; a combination of decades of experience, adaptability and dynamism.
Imagine a world where hotel software just works together. There are no wait times, no integration fees, no frustration. apaleo’s open PMS platform makes it possible. apaleo’s easy-to-use PMS can be set up in minutes and connects to any technology using a public, 2-way API. Hotels can even discover and test new technology risk-free though the apaleo Store.
Quicktext™ is a cloud solution that serves as both a loyalty and an up-sell tool. It allows guests to contact the hotel at any time on the instant communication channel of their choice and allows the hotel to send the right message at the right time on the customer’s preferred channel.
Dmbook Pro started in 2013 with Bruno Lanvin, a Front Office Manager with over 10 years experience in the hospitality industry, and Rémi Lanvin, an experienced software engineer specialized in web-based technologies and services.
Our headquarters is located in Dublin, Ireland.
Duetto is hospitality’s only Revenue Strategy Platform. A powerful suite of cloud applications addresses the industry’s complexity in distribution and technology, providing solutions that increase booking conversion, guest loyalty and revenue.
The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise, enabling a holistic and more profitable Revenue Strategy.
Duetto’s fully deployed hotel clients using GameChanger have recorded an average RevPAR Index lift of 6.5%. More than 2,500 hotel and casino properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for Open Pricing, ScoreBoard for intelligent reporting, PlayMaker for personalization, and BlockBuster for contracted-business optimization.
My hotel reputation
My Hotel Réputation is hosted by Cindy, Agnès and Thomas My Hotel Reputation is a service of Artiref, a consulting firm that assists hoteliers and tourism stakeholders in digital issues. We are a team of passionate people who are passionate about customer relations (and beyond human relations at all). Our mission is to constantly look for ways to put these new digital levers at the service of the institution, its customers and its team.
opensmjle is a digital media agency based out of Cologne, Germany, specialized in visual storytelling. We mainly focus and specialize in the hospitality industry sector. Within our storytelling projects we concentrate on the many different aspects of the overall presence and communication of our partners including websites, video production, photography, social media, collateral, design, translations and texting.
The hotels network
Context & personalization to get more direct bookings. A unique set of tools to put the right message in front of the right customer and increase conversion on your hotel’s website.
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