“Personal service cannot be scaled. Or can it?”

Wednesday, July 01. 2026 | 10:00-11:00 a.m.

No ordinary webinar.

This is your “Hospitality Mythbusters”: a digital event with opensmjle and Re:Guest. This interactive format turns assumptions into valuable learning experiences and encourages participants to discuss and think critically.

Approximately
[40-60] minutes

Language?
German

Recording resources:
Available after the event

For hoteliers, professionals from the hotel industry, technology experts

This is what you actually take with you:

What you get:

-Access the recording of the event for later
-Exciting discussions on common myths in the industry
-Interactive polls before and after debunking myths
-Insights into common misconceptions and industry truths
-Real-time reactions and contributions from hoteliers

No tool demos. No buzzwords.

Our experts

Open

Björn Seidel
Expert | Re:Guest

Open

Fabian Basteck
Expert | opensmjle

Open

Liza Kapageridou
Moderator | Hospitality Industry Club

Do you want the most important information?

Were you unable to attend live? Or would you like to watch a presentation again or get the materials? We have everything you need: guides, checklists, summaries on the topic and much more.

Available soon!

Questions and answers

Do I have to pay anything to be there?

No! It is completely free of charge.

Who is this event for?

For hoteliers, decision-makers and anyone interested in the topic.

How can I register?

Simply click on the link that you will find throughout this page to register for the event.

"Personal service cannot be scaled. Or can it?" - Hospitality Industry Club