This week we have the following news for you:
Have fun reading!
Happy week!
Laura and Jess
– by SuitePad
Get ready to level up your guest feedback management skills with our upcoming live webinar! Join SuitePad and MARA Solutions on June 27th, 2023, for an exclusive webinar packed with valuable insights. Whether you’re a hotelier or a hospitality enthusiast, this webinar is a must-attend.
During the webinar, you’ll discover the secrets to mastering guest feedback. Find out why it’s crucial to respond to both in-stay and post-stay reviews, and gain practical strategies to handle feedback like a pro. We’ll cover everything from the benefits of responding to guest feedback to the steps and strategies for answering different types of reviews.
Negative reviews? No problem! We’ll show you how to turn them into opportunities to impress your guests. Plus, learn how to handle positive reviews in a way that enhances your reputation and builds guest loyalty. It’s all about striking the perfect balance between personalization and automation, and we’ll guide you through the process.
Don’t miss out on this invaluable opportunity to enhance your guest feedback management strategy. Register now here to secure your spot and get ready to take your hospitality game to the next level. See you at the webinar!
– by Oaky
Are you ready to dive into the intriguing world of hotel metrics? Oaky’s latest blog article will unravel the mysterious battle between RevPAR and ADR. Join us as we embark on a fun-filled journey to understand these important performance indicators.
RevPAR (Revenue per Available Room) and ADR (Average Daily Rate) are like the Batman and Superman of the hotel industry. Each has its own superpowers, but who will come out on top? Oaky break down the differences between RevPAR and ADR, exploring how they can provide insights into your hotel’s financial performance.
Discover the secrets behind RevPAR, the dynamic duo of occupancy rate and ADR. Oaky will show you how this powerful metric can help you assess the overall revenue generated by your available rooms. And don’t worry, they don’t forget about ADR! Unleash its potential and uncover how it can reveal the average price your guests are paying per room.
But the battle doesn’t end there! They also delve into the implications of RevPAR and ADR on your hotel’s profitability, market positioning, and pricing strategy. You’ll gain valuable tips on how to leverage these metrics to optimize your revenue and stay ahead of the competition.
So, put on your superhero cape and join them on this thrilling adventure through the world of RevPAR and ADR. Get ready to unlock the secrets of hotel metrics and become a financial superhero in the hospitality industry!
Read the full article here.
– by opensmjle.
Are you in need of some content creation magic? Look no further! In our latest blog article, we reveal our top 5 favourite platforms that will take your content game to new heights.
From social media wizards to graphic design gurus, these platforms have got you covered. We’ll introduce you to each one and highlight their unique features and benefits. Whether you’re an experienced content creator or just starting out, there’s something for everyone on our list.
Get ready to dive into the world of captivating visuals with platform number one. Enhance your designs, create stunning graphics, and make your content pop! Platform number two will revolutionize your video editing skills, allowing you to craft professional-looking videos with ease.
But that’s not all! We’ll also introduce you to a platform that will help you schedule and manage your social media posts effortlessly. Say goodbye to the stress of content planning and hello to seamless organization.
Still craving more? Our 5th platform will help you generate engaging blog post ideas and streamline your writing process. Finally, we’ll reveal a platform that offers a treasure trove of high-quality stock photos, ensuring your visuals are always on point.
So, if you’re ready to level up your content creation game, join us as we unveil our top 5 favorite platforms. Prepare to be inspired, unleash your creativity, and watch your content shine!
Let’s create awesomeness together.
– by MyCruiting
Shortage of skilled employees is the buzzword that is talked about so much.
A shortage of staff, so to speak.
The Corona pandemic has caused some problems in our industry. A lot of staff have turned their backs not only on the employer but also on the industry.
And who can blame them? At a time when virtually an entire industry had gone on short-time work, one cannot speak of attractiveness.
But those times are over, but the staff is not back – not to the extent needed.
To overcome the challenges of the future, we have to make not only our hotels but also our industry more attractive again. The keyword is employer attractiveness.
There are now more than 60 measures that we have compiled to ensure that a company is attractive to potential employees, but above all to existing staff.
With our free Smart Check, hotels can quickly find out how attractive they are as an employer. We look at the following 6 areas, among others:
The website and storytelling
The website and the storytelling on the website have a significant influence on the impression that applicants have of your hotel – not only how the hotel deals with guests.
Positioning as an employer
How do you present yourself as an employer? Is what is communicated to the outside world still up-to-date and authentic?
The job advertisements
Are the job advertisements written according to current standards? Are the formulations still up to date?
Recruiting and employee satisfaction
How will recruitment be carried out in 2023 and which channels will be used? Is there a transparent overview of how satisfied employees are?
The first impression
What first impression do potential applicants and employees get when they first look online? How are reviews handled, for example?
Social media
How is social media handled? Which channels are used and what is the intention of the strategies on the platforms?
The Smart Check is the easiest and fastest way to get an overview and measures in 48 hours that will make hotels the best employers in the regions again!
HIC NEWS OF THE WEEK – KW27